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Conversational AI

Customer service that answers in seconds, at 3am, in Bangla or English.

We train an AI agent on your products, policies and past conversations. It answers FAQs, tracks orders, takes complaints, books appointments and passes the chat to your team, with a summary, the moment a human is needed.

AI Customer Service

A support agent on your site, Messenger and Instagram that answers from your own knowledge base and hands off to a human when it should.

Best for
E-commerce, clinics, SaaS
Timeline
Live in 7–14 days
Stack
OpenAI / Claude · Messenger API · Instagram API
What’s included

Everything to run
AI Customer Service.

  1. 01Knowledge base built from your website, PDFs and past chats
  2. 02Website chat widget + Messenger + Instagram DM
  3. 03Order tracking, refund and complaint flows
  4. 04Human handoff with conversation summary
  5. 05Tone, banned-topic and escalation rules you approve
  6. 06Dashboard: resolution rate, topics, CSAT
Where it works best

E-commerce

“Where is my order?” answered from your courier data, with no agent involved.

Clinics

Treatment questions, price ranges and booking in one conversation.

SaaS

Tier-1 support deflected, and bugs filed as tickets with all the details.

How it works
  1. 1Free audit callWe learn your business, tools and goals.
  2. 2Plan & fixed priceWritten scope, timeline and price in 48 hours.
  3. 3Build & testSet up on your accounts and tested with real cases.
  4. 4Launch & improveGo live, then weekly tuning and reports.
Built with

Best-in-class tools, set up under your accounts.

OpenAI / ClaudeMessenger APIInstagram APISupabasen8n
Free strategy call

Let’s scope your
AI Customer Service

Tell us a little about your business. We’ll come back with a plan, a timeline and a fixed price, usually within a day.

  • Reply within 4 working hours
  • You own every account and file
  • Most builds live in 7–14 days
Shoeb Reza
Project leadShoeb RezaFounder & AI Automation Lead
What do you need? pick one or more
Monthly or project budget

We reply within 4 working hours on WhatsApp or email.

FAQ

Good
questions.

What happens when the AI does not know?

It says so, collects the details and hands off to a person. It never invents policies or prices.

Can it work in Bangla?

Yes. It replies in Bangla, Banglish or English, matching whatever the customer writes in.

Will the AI embarrass us in front of customers?

No guessing allowed. Agents answer only from your approved knowledge base, follow tone rules you sign off, and hand the chat to a human when confidence drops or a customer asks.

Who owns the automations and the data?

You do. Workflows, prompts, databases and ad accounts are set up under your ownership. If we part ways, you keep everything running.